Smart Initiative

Cashless Payment Initiatives

Building Putrajaya's Fully Cashless Economy

Operational Since 2021 Level 2 (Developing Smart City) → Level 3 (Leading Smart City)
Lead Agency
Perbadanan Putrajaya

Supporting Agencies
Bank Negara Malaysia (BNM)
PayNet Sdn Bhd
Malaysia Digital Economy Corporation (MDEC)
+2 more

Key Metrics
cashless ppj counters pct 100
digital tax payment pct 73
vendor digital disbursement pct 100

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The Off-Street Parking Integration initiative establishes a unified digital payment standard across Putrajaya’s enclosed parking structures. By linking disparate private operator gateways (including KLCC Parking Management) into a cohesive cashless framework—supporting RFID, e-Wallets, and Credit/Debit terminals—this project eliminates operational silos. The result is a frictionless entry-exit experience for motorists and a consolidated municipal overview of structured parking utilization.

100% of PPJ counter services accept digital payment (FPX, eWallet, card)
Putrajaya Farmers' Market — cashless-only since 2022
Presint 8 Bazaar — 95% stalls with DuitNow QR terminals
PPJ vendor disbursements: 100% via IBG/Interbank GIRO since 2022
Assessment tax (cukai petak): 73% paid digitally via MyPutrajaya/online
Putrajaya International Convention Centre (PICC) — fully cashless events
Sports complexes: futsal, swimming pools, gymnasium — e-payment only
Total cashless transactions: RM 48M+ processed in 2024
DuitNow QR (PayNet) — unified QR code ecosystem FPX (Financial Process Exchange) — online banking JomPAY — bill payment MyPutrajaya App — integrated payment hub SurePay / Nets — POS terminal network IBG (Interbank GIRO) — vendor disbursements

Initiative Details

Status Operational
Year Launched 2021
Domain
Rating Tier Level 2 (Developing Smart City) → Level 3 (Leading Smart City)
Lead Agency
Perbadanan Putrajaya

Impact Metrics

cashless ppj counters pct 100
digital tax payment pct 73
vendor digital disbursement pct 100
cashless transactions 2024 rm 48000000
merchants with duitnow qr 340
cash transactions reduction pct 61

Strategic Alignment

Putrajaya Smart City Blueprint
Thrust 5: Smart Mobility & Integrated Transit
Malaysia Smart City Framework
Smart Mobility (Smart Parking)
MS ISO/IEC 37122 Indicator
UN Sustainable Development Goals
SDG 8 SDG 9 SDG 10

Supporting Agencies

Bank Negara Malaysia (BNM)
PayNet Sdn Bhd
Malaysia Digital Economy Corporation (MDEC)
Touch 'n Go Digital Sdn Bhd
Maybank / CIMB / Public Bank
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