Visionary Smart City
The pinnacle of smart city achievement. A visionary smart city has fully implemented all planned initiatives (minimum 90%), operates an Intelligent Operation Centre staffed by domain experts, and complies with all 85 MS ISO 37122:2019 indicators — positioning the city as a global smart city benchmark and centre of excellence.
Back to Level 3 Active TargetAll Indicators Required
85
Full MS ISO 37122:2019 Standard
Level 1: Smart City Early Adopter 
Level 2: Developing Smart City
Level 3: Leading Smart City
Full Implementation of Smart City Action Plan (Minimum 90%)
Complete implementation including outcome analysis and ROI for each initiative.
Minimum 90% of all smart city initiatives implemented with outcome analysis
- Upload approved Smart City Action Plan and related approval meeting minutes.
- State page references for all 10 Main Contents for verification.
- Upload list of all smart city initiatives implemented to date by component.
- State the page number of each initiative in the Action Plan with a brief profile and on-site photos.
- Include outcome analysis and Return on Investment (ROI) for each initiative.
Active Unit/Committee with Expert Staff in Smart City Domain
Active committee and unit with qualified expert staff contributing to the smart city domain at national and international levels.
- Upload Organisation Chart, Function Chart & Establishment Minutes. (1%)
- Upload at least two (2) meeting minutes of the Smart City Committee. (1%)
- List briefings, collaborations and presentations (domestic/international). (1%)
- List awards received (domestic/international). (1%)
- List expert staff with competency, track record, project contributions and technical contributions in the smart city domain.
Advanced Command Centre / Intelligent Operation Centre
Weight: 20%AI-assisted Intelligent Operation Centre with full predictive analytics, high availability, and enterprise-grade resilience.
7 IOC Evaluation Components
Compliance with ALL 85 MS ISO 37122:2019 Indicators
Weight: 80%All 85 indicators evidenced and officially validated
- Upload evidence for all 85 designated indicators for the assessment year.
- All data must receive official validation from the data provider.
- Complete documentation including activity photos, user manuals, and application URLs.
- Include area implementation maps with accurate location coordinates.
- Ensure all provided URLs are active and accessible by the assessor.