Smart Initiative
Waze Connected Citizens Program
Two-Way Traffic Intelligence Partnership with Google Waze
Lead Agency
Perbadanan Putrajaya
Supporting Agencies
Google (Waze)
Putrajaya Command Centre (PCC)
Key Metrics
contributions past 12 months
1457
impacted drives
866700
alert upvotes
14250
Overview
The Waze Connected Citizens Program (CCP) is a strategic public-private data exchange that enhances Putrajaya’s traffic orchestration capabilities. By synthesizing crowdsourced mobility data with municipal road closure and construction schedules, Perbadanan Putrajaya gains unprecedented, real-time macro-visibility over the city’s traffic grid. This bidirectional intelligence allows the Putrajaya Command Centre to dynamically mitigate congestion and deploy rapid response units to incident hotspots.
Key Highlights
Official partner of the Waze Connected Citizens Program (CCP) — Google partnership
Two-way data exchange: PPJ publishes to Waze & receives crowdsourced data
PCC operators can push real-time road closure alerts directly to Waze users
Supports major events: National Parade, Hot Air Balloon Fiesta, sporting events
Live Waze crowdsourced feed integrated into the Integrated Operation Centre (IOC)
Provides PCC with real-time traffic reports, road hazards & incident data from citizens
Enhances emergency response by surfacing incidents reported by the public
Enables data-driven event traffic management planning
Technology Stack
Waze Connected Citizens Program (CCP) API — Google partnership
Waze Feed Integration — IOC data layer
Real-time Alert Publishing — PCC to Waze platform
Crowdsourced Incident Data — Waze → IOC dashboard
Status
Operational
Year Launched
2019
Domain
Rating Tier
Level 2 (Developing Smart City) → Level 3 (Leading Smart City)
Lead Agency
PSCB
Putrajaya Smart City Blueprint
Thrust 5: Intelligent Traffic Management
MSCF
Malaysia Smart City Framework
Smart Mobility (Data-Driven Traffic Control)
ISO
MS ISO/IEC 37122 Indicator
SDG
UN Sustainable Development Goals