Lead Agency
Perbadanan Putrajaya
Key Metrics
total downloads
200000
services available
98
monthly active users
42000
Overview
Launched in January 2026 during the Putrajaya Open Day (POD) as the new production MyPutrajaya Mobile Application, this platform replaces the old 2019 pilot app. It centralises municipal services for citizens and visitors alike. It significantly improves public access to local services, enabling real-time engagement, mobile bookings, and unified digital municipal interactions.
Key Highlights
Replaces the old 2019 pilot platform with a fully unified production application
200,000+ total downloads (Android + iOS) since the upgrade launch
98 government services accessible via single sign-on
Integrated e-payment: FPX, Touch 'n Go, GrabPay, Boost, and credit/debit cards
Real-time push notifications: parking expiry, flood alerts, and event notices
Assessment tax (cukai petak) payment — fully digital, no counter visit required
Complaint management with real-time case tracking (SLA: 5 working days)
Average app rating: 4.2/5.0 (Play Store + App Store combined)
Technology Stack
Flutter (cross-platform: Android & iOS)
RESTful API — PPJ Backend Services
MyDigitalID integration (Tier-2 authentication)
Firebase Cloud Messaging (push notifications)
Stripe + PayNet (payment gateway)
Status
Operational
Year Launched
2026
Domain
Rating Tier
Level 3 (Leading Smart City) → Level 4 (Visionary)
Lead Agency
PSCB
Putrajaya Smart City Blueprint
Thrust 1: Smart Government
MSCF
Malaysia Smart City Framework
Smart Government
SDG
UN Sustainable Development Goals