Smart Initiative

Sistem Pelesenan Putrajaya (Business Licensing System)

Online Commercial and Business License Management

Operational Since 2021 Level 1 (Smart City Early Adopter) → Level 2 (Developing Smart City)
Lead Agency
Perbadanan Putrajaya

Key Metrics
online licenses issued 3200
processing time days 5

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The Putrajaya Licensing System is a cornerstone of our Smart Economy architecture, designed to stimulate local business growth through regulatory agility. Moving away from archaic paper-based processing, this digital gateway allows entrepreneurs to apply for, renew, and track commercial licenses entirely online. By integrating automated workflows and digital approvals, Perbadanan Putrajaya accelerates the time-to-market for local enterprises, fostering a vibrant and competitive urban economy.

Online application for new commercial licenses
Business license renewals without counter visits
License fee payments via integrated e-payment gateways
Real-time tracking of application status for business owners
Business licensing module FPX Payment Gateway Document management system

Initiative Details

Status Operational
Year Launched 2021
Domain
Rating Tier Level 1 (Smart City Early Adopter) → Level 2 (Developing Smart City)
Lead Agency
Perbadanan Putrajaya

Impact Metrics

online licenses issued 3200
processing time days 5

Strategic Alignment

Putrajaya Smart City Blueprint
Thrust 2: Economic Competitiveness
Malaysia Smart City Framework
Smart Economy & Smart Government
UN Sustainable Development Goals
SDG 8 SDG 16
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