Smart Initiative

Cashless Parking Initiative

Seamless, Queue-Free Parking for Every Putrajaya Visitor

Operational Since 2021 Level 2 (Developing Smart City) → Level 3 (Leading Smart City)
Lead Agency
Perbadanan Putrajaya
Supporting Agencies
KLCC Parking Management
Touch 'n Go Digital Sdn Bhd
Flexi Parking
+2 more
Key Metrics
ppj total locations 39
ppj indoor multi storey 10
ppj off street open gated 14

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Overview

The Cashless Parking Initiative redefines urban mobility in Putrajaya by replacing legacy coupon systems with a seamless, fully digital payment ecosystem. By mandating cashless solutions across all municipal on-street and off-street parking facilities, Perbadanan Putrajaya has dramatically reduced vehicular queuing and carbon idling. This integrated smart payment layer not only enhances the daily commuter experience but also provides the municipality with rich, granular data on urban parking occupancy and traffic flow.

Key Highlights

Compulsory cashless parking mandate enforced for all parking operators in Putrajaya
Integrates 39 PPj public parking locations and 21 KLCC Parking Management facilities in Putrajaya
Off-Street PPj Facilities: Payment integration for Flexi Parking, Touch 'n Go, and Credit/Debit cards (24-hour operation)
Off-Street KLCC Facilities: Payment integration for Setel, Touch 'n Go, and Credit/Debit cards (24-hour operation)
Other Off-Street Facilities: Payment integration for Touch 'n Go and Credit/Debit cards
On-Street Parking: Payments fully supported using Flexi Parking (Setel/Flexi Parking) across 15 street locations (Mon-Fri, 8:00 AM-6:00 PM)
ANPR (Automatic Number Plate Recognition) cameras integrated at major car parks for seamless entry/exit
Real-time parking status and bay details integrated back to the Putrajaya Command Centre

Technology Stack

Flexi Parking & Setel Mobile Payment Integration Touch 'n Go Card & eWallet Reader Infrastructure Debit/Credit Card Contactless EMV Terminals ANPR (Automatic Number Plate Recognition) — HikVision + Genetec Centralized PMS (Parking Management System) backend

Initiative Details

Status Operational
Year Launched 2021
Domain
Rating Tier Level 2 (Developing Smart City) → Level 3 (Leading Smart City)
Lead Agency
Perbadanan Putrajaya

Impact Metrics

ppj total locations 39
ppj indoor multi storey 10
ppj off street open gated 14
ppj on street locations 15
klcc total locations 21
klcc indoor facilities 6
klcc off street open lots 15

Strategic Alignment

Putrajaya Smart City Blueprint
Thrust 5: Smart Mobility & Parking Management
Malaysia Smart City Framework
Smart Mobility (Digital Ticketing)
UN Sustainable Development Goals
SDG 9 SDG 11

Supporting Agencies

KLCC Parking Management
Touch 'n Go Digital Sdn Bhd
Flexi Parking
Setel
PayNet Sdn Bhd
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