Smart Government GV | Governance IND-01

City Services Requested Online

Measurement and tracking for City Services Requested Online.

Achieved Level 3 Target
Current Performance
Target
100 units
Baseline Year
Target Year
Lead Agency
Update Cycle
Last Updated

Performance Progress

Overall Achievement 100%
Baseline: units Target: 100 units

Indicator Overview

Data tracking and implementation details for City Services Requested Online.

Indicator Requirements

Numerator

Total number of city services offered to people and businesses through a centralised Internet interface.

Denominator

Total number of city services offered by the city.

Evidence / Verification

Indicator 1 = A / B X 100 A. Numerator: Please state the number of online local authority services for the assessment year. (upload the complete list of online services along with links) B. Denominator: Please list the total number of services (online and manual) provided by the local authority for the assessment year. (upload the complete service list document)

Delivered By

Initiatives actively contributing to this indicator's achievement.

MyPutrajaya Perbadanan Putrajaya
Operational

The Official Smart City Mobile App of Putrajaya

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Putrajaya Mobile Perbadanan Putrajaya
Pilot

Touchpoint International Smart City Mobile Platform Pilot

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MyGov Malaysia Jabatan Digital Negara
Operational

Uniting Government Services in One Application

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Sistem OSC 4.0 (Development Plan Portal) Perbadanan Putrajaya
Operational

Digital Submission & Processing of Development Plan Approvals

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Sistem Cukai Taksiran (Assessment Tax System) Perbadanan Putrajaya
Operational

Online Check and Payment of Property Assessment Tax

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DCOINS 2.0 e-Procurement System Perbadanan Putrajaya
Operational

Official e-Procurement & Tender Management Portal

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E-Rayuan Kompaun Perbadanan Putrajaya
Operational

Digital Checking, Payment & Appeal of Compounds

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E-Penggambaran Perbadanan Putrajaya
Operational

Digital Application for Filming Permits in Putrajaya

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E-Sewa Perbadanan Putrajaya
Operational

Digital Rental Management for Putrajaya Public Housing

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E-Taksiran Perbadanan Putrajaya
Operational

Online Assessment Tax Payment System

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E-Taman Perbadanan Putrajaya (Jabatan Landskap dan Taman)
Operational

Public Parks Activity and Facility Booking System

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E-Tempahan Acara Perbadanan Putrajaya
Operational

Online Event Space Booking System

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E-Tempahan Dewan Perbadanan Putrajaya
Operational

Digital Booking System for Perbadanan Putrajaya Halls

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E-Tempahan Sukan Perbadanan Putrajaya
Operational

Online Sports Facility Booking System

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E-Aduan (SISPAA) Perbadanan Putrajaya
Operational

Public Complaint Management System

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Sistem Pelesenan Putrajaya (Business Licensing System) Perbadanan Putrajaya
Operational

Online Commercial and Business License Management

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Sistem ePUSARA (Cemetery Management System) Perbadanan Putrajaya
Operational

Digital Cemetery Plot and Burial Application System

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eRest Perbadanan Putrajaya
Operational

Putrajaya Public Toilet Monitoring & Feedback System

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FOAMMS Perbadanan Putrajaya
Operational

Facility Operations, Asset & Maintenance Management System

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Kad Pengendali Makanan Perbadanan Putrajaya (PMPJ) Perbadanan Putrajaya
Operational

Food Handler & Typhoid Injection Card Platform

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Kad Nadi Perbadanan Putrajaya
Operational

Online Registration & Application for Nadiputra Bus Cards

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eLIBRARY PPJ Perbadanan Putrajaya
Operational

Perbadanan Putrajaya Digital Library Portal

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Putrajaya Tourism Website Perbadanan Putrajaya
Operational

Promoting Putrajaya as an Urban and Recreational Destination

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E-Tasik Perbadanan Putrajaya
Operational

Online Application for Putrajaya Lake Activity Permits

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Standards Reference

ISO Ref.
MS ISO 37122:2019
Indicator ID
IND-01
Category
GV - Governance
Data Source

Part of Component

Smart Government

Leveraging digital governance, data-driven policy-making, open data platforms, e-services, cross-agency integration, ...

View MSCF Framework